Summary:
- The incidents are part of an active investigation.
- The FBI is investigating the two attacks. .
- Most operations are now back to normal at the casinos..
The recent cyberattacks against MGM Resorts and Caesars have been a hot topic for weeks now. Both casinos were affected, with MGM’s operations shutting down for over a week before being operational once again.
The state’s top gaming regulator has now weighed in, stating no comment will be made on the attacks as the investigation is ongoing. The Nevada Gaming Control Board is helping in any way possible during the investigation.
Acting as an Investigator
Yesterday, the Gaming Control Board Chairman, Kirk Hendrick, stated that the Board is now acting as an investigator and law enforcement agency to review the incidents. The Board works hard to protect the state, citizens, and visitors.
In September, the FBI confirmed its involvement in the incidents, reviewing the infiltration of hackers within the computer systems of both operators. Last month, the Nevada Gaming Commissioner called for a public update on the attacks on MGM and Caesars. Investigators are keeping details of the matter close to the vest as the investigation is ongoing.
Hendrick stated that the Nevada Gaming Commission was proactive in its thinking to adopt certain regulations in 2022 to mandate nonrestricted license holders to have cybersecurity best practices in place. Such practices are now monitored and evaluated to ensure player protection.
Due to the statutory directive of the Gaming Control Act, it would not be a good idea to review the cybersecurity practices or respond to the incident publicly.
BetMGM Customers Now Having Issues
Surprisingly, the attack on MGM did not affect online operations connected to the BetMGM brand. The online casino and sportsbook remained operational. However, now, the brand seems to be having an issue.
Customers complained earlier this week about being unable to access mobile betting accounts online. The problem was acknowledged by BetMGM but is said not to be connected to the cyberattack. It was a technical issue that only affected some customers and was quickly resolved.
Reports surfaced that cybercriminals had redirected funds from mobile betting to fake accounts, but that proved untrue.
In the meantime, MGM and Caesars are facing several lawsuits due to the breach of personal information during the attack. Several players feel the brands did not have adequate protections in place to ensure personal information was not accessed by outside parties. A 10th lawsuit was filed this week within the US District Court of Nevada. Overall, each suit is seeking damages due to releasing personal information and the threat of identity theft.
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